Privacy Policy

The controller of the personal data collected on fortza.eu is FORTZA.RO SRL, Str. Gării nr. 10, 551010 Mediaș, Sibiu, Romania · VAT RO9947416 · J32/531/1997 · office@fortza.ro. For any privacy question write to office@fortza.ro or online@fortza.ro.

• Quotation and contact requests: name, e-mail, phone, country, county (Romania), city, company, VAT number, company address and your message. We use them to answer you and prepare an offer (steps before entering into a contract, Art. 6(1)(b) GDPR) and to keep a record of commercial requests (legitimate interest, Art. 6(1)(f)).
• Company check: when you enter a VAT number we query the public VIES service of the European Commission or, for Romanian companies, the public ANAF register, and store the result with your request.
• Consent evidence: the acceptance of these terms, the policy version, the time and a one-way hash of your IP address (for abuse prevention and proof of consent).
• Newsletter: your e-mail address and language, only after you confirm the subscription by e-mail (consent, Art. 6(1)(a)). You can unsubscribe at any time with the link in every message.
• AI assistant: the questions you type are sent to our AI provider to generate an answer. We do not store conversations and you should not type personal data.
• Analytics: Google Tag Manager / Google Analytics only run if you accept analytics cookies (consent).

Supabase (database, EU region), Vercel (hosting), Cloudflare (Turnstile anti-bot check and R2 image storage), Brevo (transactional e-mails), Pipedrive (CRM), Anthropic (AI assistant and content generation) and Google (analytics, only with consent). They act as processors under contracts that include the EU standard contractual clauses where data leaves the EEA.

Requests and related correspondence are kept for as long as needed to handle them and for the periods required by Romanian accounting and commercial law. Newsletter data is kept until you unsubscribe; the proof of consent is kept for as long as we need to demonstrate it.

You have the right of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time. Write to office@fortza.ro. You can also lodge a complaint with the Romanian supervisory authority, ANSPDCP (www.dataprotection.ro).

Policy version 2026-11-13.